Frequently asked questions

What does grass-fed 365 mean?

Our cows graze on grass and roam free 365 days a year. They are truly free range! Our southeastern climate is the perfect setting for them to be outside all year long. In the United States, cows only have to be outside 150 days a year to be labeled free range. That means that they can be confined the rest of the year and still market themselves as free range. At Hart Dairy, we believe free and happy cows make better milk!

What kind of cows do you have?

Hart Dairy’s cows are New Zealand Friesian - Jersey crossbreds that are smaller, but more efficient than their larger USA Holstein cousins. Our cows are well adapted to a life outdoors, grazing on grass all year round. Plus, they generally live much longer, healthier, and more productive lives than other cows. While our cows do not produce the volume of milk of a US Holstein, the milk is much richer (often two times as much) in both butter fat and protein than conventional milk. This is partly because of the superior genetics, and partly because of the grass-rich diets that they enjoy all year round.

What is Certified Humane?

Hart Dairy is the first pasteurized U.S. Dairy Cow Operation to earn the Certified Humane® designation from Humane Farm Animal Care (HFAC). HFAC is the leading international nonprofit certification program, whose mission is to improve the lives of farm animals and drive consumer demand for kinder and more responsible farm animal practices. This certification requires farmers to adhere to HFAC’s strict Animal Care Standards and undergo third-party inspections to confirm compliance to be certain they: Are fed nutritious diets without antibiotics, growth promoters and animal byproducts. Receive proper shelter, resting areas and sufficient space to support natural behaviors

Are your products Non-GMO?

Yes, they are. All of our products are free of GMOs, which is verified through NSF Non-GMO True North.

Why does your milk taste so darn good?

Our certified grass-fed cows feast daily on fresh pasture, dried forage, and fermented hay that aids their digestion. Our milk is completely free from GMOs, rBST, antibiotics, synthetic hormones, toxic pesticides or any additives. We just give you the good stuff!

Do you homogenize your milk?

We lightly homogenize the product to provide a better level of consistency. It does not affect the nutritional content in any way, rather it simply acts as a blending process. Over time, the cream will still rise to the top

How does the butter fat content affect the flavor?

As a general rule, the higher the butterfat content of the milk, the richer flavor and creamier texture the milk has. The USDA standard for whole milk is a minimum butterfat content of 3.25%. Most milk processors adhere to this standard in order to skim off as much cream as possible from the milk, as it is more profitable for them. The Hart Dairy standard for our whole milk is 3.5%, which is one of the reasons that our milk has such a full and rich flavor.

Where is your farm located?

We’re located just outside of Augusta, Georgia. Our farm sits atop the Cretaceous aquifer, which is part of the Floridian aquifer system. It is one of the most productive aquifers in the world, meaning it has a masssive volume of water flowing through it.

What if I can’t find your milk in my area?

First of all, thanks for wanting our milk! To find Hart Dairy products in your area, check out our store locator. If we are not yet in your area, please continue to follow us online. We'll post any updates across our social media sites. Also, ask for it where you shop by using this Grocer Request Letter, and let them know that you’d like them to carry Hart Dairy Creamery products.

Is your milk organic?

Good question. It's one that we get asked every now and then.

Hart Dairy does not produce milk under the USDA Organic certification. There are two main reasons for this: 1. We do not believe that the Organic practices outlined in this certification actually results in better animal health and welfare outcomes 2. They do not result in foods that are demonstrably safer - or nutritionally superior - to conventionally-grown products.

Organic standards tend to start with the erroneous premise that conventionally-grown (non-Organic) food is somehow less safe and nutritious. They then set arbitrary restrictions and prohibitions on certain farming practices that really don’t enhance either safety or nutrition, and in some cases, are actually worse for the animal.

It is Hart Dairy’s sole mission to put the health and happiness of our cows, and, of course, the consumer, first with demonstrably-better quality products from happier cows. We therefore only adopt the most robust standards, such as Certified Humane, and our year-round grass-fed standard. Doing this fully achieves our objectives of putting animals and food first!



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